Table of Contents
Module 1 - Identify Customer Needs
Section 1 - Characterize the Existing Network
Jones, Jones, & Jones: Solution
1. What are the customer’s current applications?
-
Primarily word processing
2. Document the customer’s business constraints.
-
To get the most out the new technology.
-
Computer literacy is low.
-
Document sharing and timely communications are critical.
3. Document any concerns you have about the scenario.
-
The expectation of collaboration and dial-in system use may be unrealistic.
They do not seem to have grasp of what it will take to implement and stay
on top of the network. Their willingness and ability to hire the necessary
personnel is probably the greatest concern.
4. Identify new applications or old applications
that will use the new networking structure.
|
Name and Type of Application
|
Protocols
|
# of Users
|
# of Hosts or Servers
|
Peak Usage Hours
|
| WordPerfect word processing |
IPX |
170 |
1 |
7 a.m. to 6 p.m. |
| CD-ROM server |
IPX |
15 |
3 |
7 a.m. to 6 p.m. |
| Fax server |
IPX |
30 faxes/day |
3 |
|
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